STL FABRICATION PRODUCTS
Lead times for producing custom in-house products is between 4-8 weeks depending on the part. Please contact us at firstname.lastname@example.org or call us at 541-571-0812 to get a more accurate lead on your desired part. All STL Fabrication, LLC (STL Fab) products carry a limited lifetime warranty. This warranty includes but is not limited to material flaws, design issues, production defects, and shipping damage. This warranty DOES NOT include damages due to improper installation, abuse of products, extreme duty, etc. We do not extend this warranty to race vehicles as they see an excessive amount of abuse and thus, drastically shorten the expected lifespan of materials. Improper handling or installation of products will not be covered under any warranty. STL Fabrication advises to always use gloves when handling new products especially titanium, failure to do so may result in an undesirable finish on products. Turbochargers are exempt from this warranty. Warranty will be up to the discretion of the Manufacturer.
STL Fab products are intended for off-road use only. Modifying a vehicle from its original form can interfere with the operation of emissions devices and vehicle warranty. Modifying the emissions on a vehicle may be illegal in some areas and it is the customer’s sole responsibility to be informed about the legalities of aftermarket products in their area. STL Fab holds no accountability for emissions standards in your area, or any tickets, fines, or punishment associated with the installation and use of aftermarket products either built or sold by STL Fab. STL Fab honors all warranties on vendor parts sold through STL Fab. The customer further agrees to hold harmless from liability STL Fab from any and all damage occurring from improper installation or use of any and all products produced and/or sold by STL Fab. Please do not contact manufacturers directly. Deposit of half down is to be paid upon drop off and or accepted proposal. All balances on open orders are to be paid upon pick up and or completion no later than 7 days, failure to do so may result in forfeiture of deposit.
CANCELLATIONS AND RETURNS
All returns must be initiated within 20 days of purchase. Cancelled orders after payment will be charged a 3% cancellation fee and up to a 15% restocking fee. Returned orders will be shipped at the customer’s cost with up to a 15% restocking fee unless otherwise agreed upon. Transaction fees not associated with STL Fab will be the sole responsibility of the customer. Made to order items are eligible for cancellation up until production begins. Please keep in mind materials may be ordered weeks in advanced prior to starting production. Restocking fees may apply and cancellation is not guaranteed, please contact us at email@example.com. Failure to pay the balance within 7 days of completion will result in the forfeiture of previous payments and or deposits. All special order items will have a full 15% restocking fee. All sales are final on custom fabricated orders. Customer assumes responsibility on all over the counter purchases and warranty is at the discretion of the Manufacturer.
All shipping will be paid at the customer’s expense, unless previously agreed upon with STL Fab. International orders may include import duties. These duties are issued by federal governments of the receiving country and is the sole responsibility of the customer. STL Fab assumes no responsibility for any import duties or taxes you may incur.
All lost or damaged products must be reported to STL Fab within 14 days of receipt according to shipment tracking. Claims made after 14 days will be be the sole responsibility of the customer.
Upon arrival of your shipment, please be sure to carefully inspect everything before signing and taking delivery. Any package or product damage must be noted on the delivery receipt if you need to file a claim with the carrier. This means you should remove packing materials to inspect the items for damage that occurred without being visible from the outside with the cardboard and or plastic wrap still in place. Freight carriers will not take responsibility for damage if you fail to sign the shipment as damaged when received. Every shipment is carefully packaged and inspected before leaving our facility. In the unlikely event that your products are damaged, and a claim must be made, please retain any packaging, and DO NOT INSTALL the damaged part. Shipping carriers will want to inspect products and packaging relative to a damage claim. Failure to do such may result in your claim being denied.
STL Fab is not responsible for the installation or compatibility of parts. It is understood that modifying a vehicle from stock requires knowledge and the ability to work on such vehicles and failure to do so correctly may lead to catastrophic failures. Failure to have the vehicle professionally tuned after installing aftermarket parts may lead to catastrophic damage. STL Fab holds no responsibility for any damage to customer vehicles caused by mis-installed or incorrect parts.
All custom work performed by STL Fab is built as a one-off custom item tailored to your specific specs and as such has a varying price structure. STL Fab will strive to adequately quote out all work at the best of our ability using the resources available. Due to the nature of quoting unseen products, all quotes and or estimates are subject to change at STL Fab’s discretion. By placing an order for custom work with STL Fab the customer acknowledges that the price may change once work begins, due to unforeseen issues with the vehicle. All custom work is non refundable.
All work performed by STL Fab is guaranteed to be without defect and completed in a professional manner. STL Fab will do our best to give accurate estimates of all work to be performed prior to it beginning. If situations arise where there will be a significant increase (more than $200) in the cost, STL Fab will contact the customer for additional consent. STL Fab is not responsible for the fitment of parts not specifically made by STL Fab. It is the customer’s sole responsibility to ensure the correct fitment and operation of parts. If under any circumstances parts do not fit or require modification, adequate charges will be applied. We will always do our best to give sound and reasonable advice to the best of our abilities when these situations arise. Failure to adhere to instructions voids all warranties and responsibility on STL Fab’s behalf. It is the customer’s sole responsibility to ensure a vehicle is mechanically sound and adequately prepared for modifications and understands that tuning is required.
STL FABRICATION, LLC DISCLOSURE
All products built by STL Fab are the sole intellectual property of STL Fab LLC. Any attempt to duplicate designs, features, or labeling without the direct written consent of STL Fab will result in the accused parties being prosecuted to the full extent of the law. By purchasing STL Fab’s products you acknowledge that you are entering into an agreement with STL Fab to uphold all intellectual property requirements and all terms and conditions as stated above.